Why Is There No In Store Shopping?
WHERE IS YOUR STORE LOCATED?
We operate exclusively online and do not have a physical location for in-store shopping. All our products are available for purchase through our website and are shipped directly to your door from our facility in New Mexico. We focus on providing a seamless and convenient shopping experience with efficient shipping right to your location.
To place an order, simply browse our website, select the items you want, and proceed to checkout. Once your order is confirmed, we will handle the shipping process and keep you updated on your order status. This allows us to streamline our services and focus on delivering high-quality products to you at affordable prices, wherever you are!
This is a crazy change for our business! We are very exited yet also very scared about changing our store to Curbside pick up only!
And very understandably you may be a little disappointed / Curious as to why we have chosen this route!
There are several reasons why we have chosen to operate this way
-. We Have prided ourselves on our customer service! This business has taken off past the point of us to being able to handle both the hundreds of instore shoppers as well as the hundreds of calls coming from all over the united states and Canada a day!
In order to provide the in store customer service we love to give we would need to hire 6 people just to handle the in store shopping! While Also Hiring More phone operators! This would result in a massive increase in our part prices. Our main goal in this business is to provide affordable parts to every RV’s and H trailers in America and Canada! We have realized that this wouldn’t be possible
without going the route we are. We now understand why other RV parts Stores / RV Dealers have such high prices of their parts!
-. We now have all our used parts on pallet racking organized into boxes all organized with SKU numbers.
When we started posting our used inventory online we quickly realized that while customers were in the store browsing
they would grab products a place them in a different location and the inventory would get completely messed up.
-. We have a great feeling that this process will stream line the operations with less staff while giving us the time we need to bring this business further. Resulting in cheaper parts , more parts , Greater reach & Huge Leaps in the RV Parts Industry!
The Most important thing to us is our customers! We know how hard this is going to be for people and its with heavy hearts we take this
route! We greatly appreciate your understanding with this change! There will be a lot of learning in this process and many bugs to work out but we are exited to do as best as we can to get you the parts you need at the price you like.